Summary

John Woolf of Patient Success Systems discusses patient engagement in the telehealth environment, focusing on the human side of telehealth that deserves our attention.

This webinar covers:

  • How can we help our teams embrace teletherapy as a meaningful service
  • What is the value of telehealth for our patients at this time of crisis
  • How can we match the “care” we provide to patients in the clinic with an e-visit
  • What pitfalls should we avoid when using telehealth
  • What research can guide us in establishing telehealth as a successful service
  • What additional skills do we need for telehealth to get successful outcomes

Recorded on April 8, 2020