Summary
John Woolf of Patient Success Systems discusses patient engagement in the telehealth environment, focusing on the human side of telehealth that deserves our attention.
This webinar covers:
- How can we help our teams embrace teletherapy as a meaningful service
- What is the value of telehealth for our patients at this time of crisis
- How can we match the “care” we provide to patients in the clinic with an e-visit
- What pitfalls should we avoid when using telehealth
- What research can guide us in establishing telehealth as a successful service
- What additional skills do we need for telehealth to get successful outcomes
Recorded on April 8, 2020