It’s hard to argue the impact your front desk has on the patient experience. From handling initial patient calls to converting referrals, it’s often one of the most impactful roles in a clinic. So how do you deliver a blockbuster patient experience and measure the impact of this experience on your bottom line? Do you even know what metrics to track to signal success? If your answer is no, maybe, or just an exhausted sigh, this webinar is for you.
Join us with a patient experience pioneer, Jerry Durham, DPT, and Clinicient co-founder, Jerry Henderson, PT, to learn four front desk metrics you should be tracking now to set your patient experience and profits on track.
Recorded on May 28, 2019