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With patients taking on more financial responsibility for their medical care, they have greater expectations about the service and experience they should receive. Patients who are delighted will stay loyal and fuel referrals and practice growth. Patients who aren’t will simply take their wallets and go elsewhere.

As a practice leader, check out these seven “dos’” and “don’ts” to check whether your practice could be doing more to deliver the exceptional service that keeps patients spreading the word about your practice and coming back for care.

About Clinicient

We simplify care delivery for PT, OT and SLP clinics with one easy-to-use platform designed to streamline workflows, optimize outcomes and increase revenue. 

Committed to elevating rehab therapy to its rightful place in the healthcare ecosystem, we’re laser-focused on simplifying complex workflows for greater efficiencies and better outcomes. We help care teams to work smarter, not harder, with a fully integrated platform of solutions offering: EMR, Billing, Patient Engagement, Outcomes Management, RCM, Patient Management, Reporting, and Business Intelligence tools, all working together to deliver exceptional care.

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